Frequently Asked Questions
Most frequent questions and answers
How do I place an order?
Select your item, choose size/color, click “Add to Cart,” and proceed to checkout.
What payment methods are available?
We accept Cash on Delivery (COD) for Pakistan only. International customers must pay via Bank Transfer or supported digital wallets.
How can I contact you?
You can email us at herbazar.pkofficial@gmail.com, WhatsApp at +92 315 8051085, or message us on Instagram @herbazar.pk.
Do you ship internationally?
Yes, we offer worldwide shipping with fast and secure delivery.
Can I return or exchange items?
Yes, you may request a return or exchange within 3 working days of receiving your order, provided:
- The item is unused and in original condition
- Tags and packaging are intact
- Clothes are not washed, worn, or altered
- Makeup, sale items, and accessories are non-returnable